Office of the Tenant Advocate

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The Office of the Tenant Advocate will be closing at Noon today, Friday, September 23, 2016 in preparation for the 9th Annual Tenant Summit. Our office will reopen Monday, September 26th – Regular Business Hours. We hope to see you there.

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OTA Legal Representation

OTA provides in-house representation for tenants in certain cases, and refers other cases to pro bono or contracted legal service providers and attorneys.  The Legal Division provides the following services:

  • Legal Rights - Advises tenants of their legal rights, individually and in group settings.
  • Representation - Provides legal representation in judicial and administrative actions if certain criteria are met, or assists tenants in finding other representation.
  • Tenant Petition Filing - Assists tenants in completing and filing tenant petitions and drafting other court documents.
  • Resolution - Assists tenants in mediation and other alternate dispute resolution forums, including direct negotiation with landlords.
  • Tenant Hotline - Provides a web-based “Ask the Director” forum and responds to Mayoral, Council, inter-agency, and community inquiries about tenant rights and rental housing law.
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