The District of Columbia Office of the Tenants Advocate (OTA) will temporarily suspend its regular walk-in hours, Mon. - Thur., 9 am – 4 pm, for the duration of the State of Emergency, declared by Mayor Muriel Bowser. For the protection of District tenants and OTA staff members, tenants are requested to contact OTA in one of the following methods:
TENANTS NEEDING LEGAL SERVICES:
Tenants needing legal services should contact OTA either electronically, through the web-based Ask the Chief Tenant Advocate system, or by telephone. The tenant should either:
- go online to https://ota.dc.gov/, click on OTA Housing Assistance and Community Service, click on Ask the Director, complete the request, and click Submit, or
- call (202) 719-6560, and leave a message.
Someone from the OTA Legal Branch will respond within 24 hours or the next business day.
TENANTS NEEDING EMERGENCY HOUSING:
OTA will respond to displacements in collaboration with the Department of Consumer and Regulatory Affairs (DCRA), DC Homeland Security (HSEMA), or the American Red Cross.
TENANTS REQUESTING OUTREACH AND EDUCATIONAL SERVICES:
Tenants requesting, or with questions regarding, OTA’s Education and Outreach services should send an email to [email protected] or [email protected] will respond within 24 hours or the next business day.